SHIPPING AND RETURNS
shipping policy
We currently ship throughout the United States and to select international countries.
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Processing & Shipping Times
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Most products: Orders are processed and shipped within 10–14 business days, as many items are personalized and made to order.
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I Am Inspired Boxes: These boxes are made upon order and ship by the first week of each quarter.
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Books: Orders ship within 5–10 business days, depending on the selected packaging option.
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Shipping Method & Tracking
All orders are shipped via USPS.
Once your order has shipped, you will receive a tracking number via email. Please allow 24–48 hours for tracking information to update after it is issued.
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Additional Information
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Shipping times listed above reflect processing time only and do not include carrier transit time.
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Delivery timelines may vary based on location, holidays, weather, or USPS delays.
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We are not responsible for delays caused by the shipping carrier once the package has been accepted by USPS.
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If you have any questions regarding your order or shipping status, please contact us and we will be happy to assist.
return and exchange policy
Due to the nature of our products and health safety considerations, all sales are final.
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Returns
We do not accept returns unless an item arrives damaged or defective.
If your order arrives damaged or defective, please contact us within 14 days of delivery with clear photos and a description of the issue. Approved returns must be shipped back within 30 days of delivery.
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Exchanges & Cancellations
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We do not accept exchanges.
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We do not accept cancellations once an order has been placed.
However, if you experience any issues with your order, please reach out—we are happy to assist.
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Return Conditions
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Buyers are responsible for return shipping costs.
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Items must be returned in their original condition and packaging.
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If an item is not returned in its original condition, the buyer is responsible for any loss in value.
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Contact Us
If you have questions or concerns about your order, please contact us promptly so we can help resolve the issue.